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優秀



來自571份評價
  • 酒店衛生及舒適度 8.6
  • 設施 6.3
  • 位置 9.0
  • 客房舒適度 8.7
  • 服務 8.7
  • 性價比 8.5
  • 餐飲 7.5

5.7 Sirinut T.
Thailand
2015年1月1日
Incorrect charge for mini bar items
location, cleanliness, quietness
The stay was alright but was surprised that our window/lake view room was not available on the first night we arrived. Subsquently when we enquired and was moved into a room with a window, it faced out into an internal courtyard and not lake view as advertised. As we moved from the first room to the second room, housekeeping said we took snack from the mini bar which we did not. It took a while for us to get the incorrect charge waived when checking out.

9.3 Malcolm C.
Australia
2015年1月7日
Excellent location
location, price, helpfulness
Excellent hotel in just the right location for the best part of Hanoi. We enjoyed all things about this hotel, and the streets around it.

9 Marc L.
Singapore
2014年12月30日
Value for money with great location
Value, comfort, location
Pleasant experience. Hotel is very near Hoan Kiem Lake and the Old Quarter, with lots of amenities within walking distance. Bellboys are attentive and polite, but counter staff may come across as pushy especially when trying to upsell personal transport packages - these are better off bought from local service shops. Other than that, would highly recommend this hotel.

8.7 andrew M.
New Zealand
2014年12月29日
Family stay
Excellent position with helpful staff
Very enjoyable stay

8.7 KELINE C.
Singapore
2014年12月25日
Walking distance to night market
Friendly, Helpful staff and keen to help
Comfortable and good friendly but breakfast is same food everyday

8.7 Cheong W.
Malaysia
2014年12月17日
Good value for money
Price, Cleanliness, service
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.

8 Tony S.
Indonesia
2014年12月17日
Should be a list in each room for free/charge item
Location, food, clean
Good

8 Tuan T.
Vietnam
2014年12月10日
Good
clean, friendly
Good !

8.7 Ampika J.
Thailand
2014年12月8日
great location good food staff very help full and
good location room clean staff very nice

8.7 emma D.
Australia
2014年11月29日
Enjoyable stay
Location, breakfast, friendly staff
Enjoyed our stay. Rooms were clean and nice. Nice rooftop bar. Great location. Helpful staff.