For its price, it's a very satisfaction. its a nice location to stay one night for transfer. there are many good restaurants, bars, massage shops at nearby
2017年2月入住 4 晚
2016年12月入住 1 晚
“Hotel broken, moved to a cheaper low end place”
When we arrived the reception told us there was no water or air-condition, and they would move us to a "better" hotel.
They moved us to another hotel (rating and price less than half of this one). Thankfully we booked only for one night.
2016年11月入住 2 晚
upon arrival after booking and paying in advance for two nights, we were told that the hotel is undergoing maintenance on the second day and they would be relocating us to "better hotel near by". we were relocated to an old hotel on the very edge of old quarter far from everything, with uncomfortable beds, no hot water and a broken wardrobe. not very happy.
the one night in this hotel was OK. location is good but rooms are old. air con is good. wouldn't stay again though.
advice to owner: next time you need go undergo maintenance, advise guests who have booked BEFORE they arrive and offer a refund if they don't want to be relocated to the "better hotel"
2016年10月入住 3 晚
“Nice hotel in the old town”
A small Hotel perfectly located in the old town.
We had a pleasent stay in Hanoi.
The staff is very friendly and helpful
2016年6月入住 3 晚
“Good value, ”
A good hotel to stay at. We loved the location, easy to walk to Hoan Kim lake and in heart of old quarter. They were very quick with our laundry and helpful. We had balconies which was nice and reasonably quiet. Sometimes the staff had a hard time understanding English and we had to wait for main guy to get an answer. The breakfast was filling but very strange. It was the exact same breakfast every day, no choice (fried eggs, toast, one small sausage, a few french fries, one spring roll, fruit). The showers were very difficult to use. I don't know if I would stay here again as there are lots of hotels in Hanoi, but it was very good value.
2016年1月入住 5 晚
“book 3room ,arriving hotel I just got 2room In a first day ,How come i got to payment for 3room ? ”
I book 3room ,arriving hotel I just got 2room In a first day ,How come i got to payment for 3room ? I send to agoda.com
November reply at all .
2016年4月入住 2 晚
“Staff cheated us”
We booked this hotel for 2 nights.
When we arrived at the reception, the boy told us that our room had a problem with the air-condition that needed to be fixed. So he arranged us to another hotel, where the shower in the room did not well function, for a night.
The next day we returned to Golden Land Hotel at 10 am. When the reception boy saw us, he suddenly told us that no room was available until 12.00....(That's the check-out time, maybe?)
If the air-condition in the room really had a problem, the room must be available after it was fixed.
Another thing was that I just asked him to call a taxi to the airport but he tried to offer a transfer service to the airport by asking for 400.000 VND. When I said that I paid only 300.000 VND to come here according to the meter, he suddenly reduced the price.
2016年3月入住 2 晚
“Everything is good ”
Have very good experience at this hotel,and especially staff was very helpful and friendly,thanks you them so much.
2016年2月入住 5 晚
“Great location, Clean Room. Very kind staff.”
Perfect location in the Old Quarter. Clean rooms and very helpful staff. Good value for the money. Definitely recommend.