卓越 9.3
來自550份評價

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卓越



來自551份評價
  • 清潔度 9.4
  • 設施 9.2
  • 位置 9.5
  • 客房舒適度 9.2
  • 服務 9.4
  • 性價比 9.2
  • 餐飲 8.8
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來自美國的 Robyn
單行旅客
2015年8月入住 1 晚
Incredible staff
Incredible kind and accommodating staff, location, cleanliness and comfort , quiet
2015年8月22日評價
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來自澳洲的 Brett
帶大齡兒童的家庭旅客
豪華房 - 有窗戶
2015年8月入住 3 晚
Location location and value
Location and value
Great tour desk needs more excitement and displays
2015年8月16日評價
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來自南非的 Kaitlin
單行旅客
豪華房 - 有窗戶
2015年8月入住 2 晚
Old Quarter accommodation
Location, service and convenience
Perfectly located in the old quarter. Room size and amenities very satisfactory. Staff are extremely helpfull and professional.
2015年8月14日評價
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來自英國的 John
帶大齡兒童的家庭旅客
高級房
2015年8月入住 2 晚
Very accommodating for enjoyable stay.
The staff, the managers, the extra touches.
Very comfortable. I was disappointed that it stated on Trip Advisor that it offered free breakfast and when we did book we went through Agoda and hadn't realised that breakfast wasn't included. But the hotel were able to accommodate our needs. It's got everything you need for a fab city stay. It's right in the centre of the old quarter, but it doesn't prevent a peaceful night's sleep and a relaxing stay amongst the hub bub of Hanoi. When I return, I will definitely stay in what became my second home.
2015年8月12日評價
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來自印度的 Bhargav
帶幼兒的家庭旅客
2015年8月入住 2 晚
Excellent hospitality and service!
Prime location in the old quarter, Room standard, excellent Hospitality and service and
We stayed in the family suite room and were delighted to have our room upgraded. The hotel is located in the best possible locations in the Old Quarter, a stones throw from all the shopping areas, street food stalls and Hoan Kiem Lake. Although it appears to be in a crowded area, the sound from the streets did not really bother us Infact, we enjoyed the steet side view from our balcony!The breakfast is good value for money and has a good spread. Excellent hospitality from the staff who met all our requirements. A must stay if you want to explore the Old Quarter.
2015年8月11日評價
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來自哥斯達黎加的 Randall
夫婦/情侶旅客
2015年4月入住 1 晚
Fantastic, best in class around old quarter
Staff, location, food
Amazing always staying at Essence, already stayed few times before and always is a pleasure and great experience. Enjoyed even staying at the hotel having a great meal or massage.
2015年7月28日評價
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來自美國的 George
帶大齡兒童的家庭旅客
家庭房
2015年7月入住 3 晚
Great boutique hotel in the heart of Hanoi
Location, service, comfort
It started out a bit rocky. I had booked the family room (two connected rooms) for our family of four through Priceline (but which then kicks over to Agoda). The rate as I was given to understand was for four persons. However, Priceline's website would only allow you to select two persons for the family room (other sites like Agoda will allow four). Therefore, when we arrived the hotel asked us to pay extra (breakfast) for the two additional persons in our group. After some lengthy discussion with the hotel they agreed to waive the extra charge. This problem was entirely due to Priceline's web feature that will not allow selection of more than 2 persons for a room. With everything set right we got about enjoying our rooms and stay in Hanoi. The location of the hotel is great within the heart of the Old Quarter and easy walking distance to Lake Hoan Kiem. The rooms were very clean and comfortable. The breakfast buffet selection was great with lots of fresh fruits and Vietnamese specialties. The staff were very attentive. I would stay here again should I be in Hanoi. A minor annoyance at the end. The hotel wanted us to wait during check out so that they could ostensibly check our room for any items we may have left behind, but I am sure it was to see if we had made off with any of the hotel's things. But even with that my family and I loved our stay at the Essence.
2015年7月21日評價
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來自澳洲的 andrea
夫婦/情侶旅客
2015年7月入住 1 晚
Great hotel
Location service and restaurant are all fabulous
The experience was really good. Staff were helpful and the rooms are quiet and had a comfortable bed
2015年7月18日評價
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來自以色列的 Omer
夫婦/情侶旅客
豪華房 - 有窗戶
2015年7月入住 1 晚
Great hotel
Service, travel agent
2015年7月10日評價
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來自新加坡的 sureka
夫婦/情侶旅客
高級房
2015年7月入住 3 晚
Lovely hotel
Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.
2015年7月9日評價
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