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卓越
9.2
來自525份評價
酒店衛生及舒適度
9.4
設施
9.7
位置
9.5
客房舒適度
9.2
服務
9.4
性價比
9.2
餐飲
8.8

9.3 Wee C.
Singapore
2014年11月29日
Very Pleasant Stay
Location is good, right at the heart of the old quarter where the action is. Staff is very friendly, helpful and polite. Food is very good.

9 Susan G.
Australia
2014年11月24日
Great stay
The staff. The location. The staff
I

9.3 Lam Y.
Malaysia
2014年11月23日
nice hotel
food, service, cleanliness
good

9 Priscila S.
Brazil
2014年11月13日
Excellent stay, the most supportive staff
Staff well trained and supportive, good location, great restaurant

10 Sara C.
United Kingdom
2014年11月20日
Best service I've ever experienced at a hotel
service, location, breakfast
From the minute I arrived to the minute I left, the service was absolutely impeccable and that makes such a huge difference when you're staying in a new city. Nothing was too much for them and even though we were extremely late for breakfast one day, they were happy to oblige. They helped book a great trip out to Halong Bay (with Greyline Cruises) which was very enjoyable. Great location right in the old quarter, and a buzzing street at the weekend. (If you're staying at the weekend, you might want to ask for a room at the back away from the street as it can be quite noisy up til around 11pm).

9.7 Priscila S.
Brazil
2014年11月11日
Excellent deal
The best possible location right at the heart of the Old Quarter, good comfort and very polite and prestative staff.

10 Josephine A.
Australia
2014年11月10日
Friendly & comfortable
The staff, food and cleanliness
We really enjoyed our stay at the hotel. The staff are so friendly and humble. The food was very good and the rooms are very nice and comfortable.

9.7 Regina P.
United States of America
2014年10月29日
First class service
staff, location, price
The staff were very attentive and always went out of their way to help. Kudos to Suzy as the organizer of my stay there. Eric and Clayton were helpful with arranging takeaway breakfast as I was out early every morning. The ladies at the spa were not only nice but great professionals. I loved the location being in the heart of the Old quarters and part of the night market streets. I would definitely stay there again and recommend to my friends.

8.3 Yilmaz K.
United Kingdom
2014年11月6日
Great Hotel
Location, Staff, Food
Essence Hanoi is a great in the Old Quarter. Staff are friendly and very attentive, perhaps for some people a bit too much so. :) The Vietnamese Slow Drip coffee served here was a good way to start off the day and the food it quite decent. Prices are not cheap, but not bank breaking. WiFi is available in the room and free as well as use of the Mac's in the lobby which I used to print my boarding pass. this at no cost, which I think is a very good touch and much appreciated. I'll stay here again when I'm back in town.

9.7 Steven K.
Australia
2014年10月25日
Great hotel,excellent staff & outstanding staff
The staff , the ha long bay tour, the location
It was fantastic. As a couple travelling and visiting hanoi, we were greatly helped by the friendly staff. But especially by staff who went above and beyond to tell us about great food location, attractions to visit, and other advices. He also organize the halong bay tour with the best tour guide. Our highlight were the halong bay tour, the staff, and the great location at the heart of the city. Also the hotel room was very clean , and well maintained. The staff is also highly knowledgeable & i would recommend it to any travellers.