My wife and I had a discussion about where to stay in Cebu City, and I narrowed it down to two places SoGo and another place a couple doors up. My wife was dead set agains SoGo because the poor reputation here in the Philippines, after all the rooms can be rented by the hour. She said if I wanted to stay we would.
Needless to say, the rooms can be rented by the hour, but there did not seem to be anything strange going on, and really the rooms are clean, the aircon worked well, and the food for breakfast was not that bad.
Some of the low points were that after a night bus from Bacolod, the morning we tried to check in, the hotel has no idea that we are coming and had booked from the Agoda website. They tell us we need to find a place to print off our booking as they have no computers there. I showed them the email confirmation but there was not other way around it, we needed to go and print it off. At least, and I have to say, this was a good thing, they gave us a room before the print.
We ended up having to extend our stay by a day, and I asked if I could pay by credit card, yes sir no worries. The next morning, I came down to pay and the Customer service person did not know how to use the POS machine for a credit card with a chip and pin. My wife is a casher and she tried to explain it to here in Tagalog but she would not follow...cool as it was, if you are offering services such as on line bookings and credit card payments I think you should have the equipment and the training needed in order to make the business run smoothly.
With that being said I would stay there again!
2014年8月入住 1 晚
a bed to sleep, in
Because I arrived after midnight in Cebu due to a late running plane I was given the run around. They were not going to give me the room that i had booked and paid for saying its now the 5th. They were going to leave me stranded without a hotel in the early hours of the morning after travelling all day from Australia. My gf stepped in and said in tagalog if you treat all your customers like this you will soon have no customers. I did not appreciate the way I was treated. only cold showers for an international traveller.
2014年6月入住 2 晚
“A nice stay in these hotel.”
The best things in these hotel are food, staff and cleanliness.
It was a nice stay in these hotel.
2014年6月入住 1 晚
Easy access, budget friendly, centrally located
It was ok...for a budget hotel i did not expect much. We were only looking for an overnight stay.
2014年5月入住 2 晚
“Bad experience.never again..”
Nothing is best..
Nice picture in the internet.but in person is so bad..im so dissapointed .plus d booking a take so long ....
2014年3月入住 4 晚
“ok but not user friendly”
location, shops, massage
stay was ok but travelers CANNOT USE ELECTRICAL SUCH AS ELECTRIC SHAVERS, ELECTRIC TOOTHBRUSH ETC.., as there are NO electrical power points to recharge appliances.
2013年10月入住 1 晚
nothing just need something to stay
2013年10月入住 1 晚
“good location downtown”
location, hassle free
Good location in downtown Cebu near Colon street, reasonable big refubrished rooms, clean, helpful staff, variety reasonable food to order.
2013年5月入住 3 晚
“THE ROOMS are clean but tiny!”
clean,fast internet,close to the shopping centers.
Fine,but this is only for short stay. The value of money is very affordable but there are more good hotels that can satisfy your needs other than this.