Pre-booked here for 3 nights non-refundable, and that's the only reason I didn't move out after one night.
1. Bed bugs - woke up on 2nd morning with bed bug bites and bug stains on sheets. Went to front desk and reported the matter. No apology, they just said "we will take a look and perhaps change the mattress". Housekeeping staff was more diligent, they came to inspect, noticed the bug infestation and arranged for a different room (upgrade). Housekeeping also gave me a calamine lotion sachet for the bug bites. It has been 5 days now and I am still itching from over 200 bug bites on my arms, legs, back, neck, abdomen.
2. Beach - Do not be fooled by the location, this is not a swimming beach, just a marshy dirt beach with 20-30 boats anchored.
For the price of this resort there are much much nicer hotels in the vicinity. I do not recommend anyone to stay here. It was a miserable 3 days.
2016年10月入住 1 晚
Resort is great. Accommodation is excellent. superb experience. highly recommended!
2016年10月入住 1 晚
“Room and bathroom are huge. All staff are nice and helpful. However the beach is not for swimming”
Great place near airport, but is quite far to city. Beach is not for swimming. Shutte is not free, you have to pay a high price for a shutte to the nearest mall. Wifi is not available in the room.
2016年10月入住 2 晚
despite some works at the hotel grounds (low season), our stay was perfect.
staff very friendly n helpful. the rooms were nice, the garden n pools were as expected = great !
remark : private beach is quite small, n no privacy there bcs so many boats calling on you to book an island hopping tour ...
suggestion : hv a sip on the roof deck witt bar n live band, and a happy hour frm 5 till 7pm ....
2016年10月入住 2 晚
Some of service was good but i don't want to recommend "Packbreakfast" service.
When i was booking, i included breakfast.
and i have to early check out from hotel. so i request to reception desk about "Packbreakfast". So they'll prepare for me.
Next morning, They prepared my "Packbreakfast".
That time i felt so good when i open before. but i can't belive it because 3 slices of bread(not loaf of bread), 2 eggs, 1 small butter and pack juice. some like garbage. So if i knew it. I didn't book here.
2016年9月入住 2 晚
“Very nice experience.”
The staff are very attentive and courteous.
2016年6月入住 1 晚
“Price just right”
Friendly staff. The room given to us was beside their laundry area. The view was a blank wall and view of staff sorting dirty laundry. Pool needed a bit cleaning. Needs improvement on their breakfast buffet spread and taste. Needs to improve on overall cleanliness.
2014年11月入住 1 晚
“location and staffs”
location is not good because you cannot swim on the beach which they claim they have a beach and a pool. Pool is huge and clean. staffs are not so friendly, they are very strict and I guess no consideration at all for their guests. If staffs are like that I guess nobody will enjoy their stay at the hotel.
2016年7月入住 1 晚
Do not go here if you love beaches. Beach is very very small.